QUALITY
Prevent repeat defects and protect the next customer commitment
Disconnected issue logs close incidents without fixing the conditions that created them. QUALITY connects investigations, RMAs, production work, and customer impact so corrective action reaches the next quote and job.
Comprehensive Issue Management
Support your quality process with flexible issue tracking that remains connected to the order, production, and service record. Use either 8D problem solving or general issue management to ensure every concern is addressed.
- 8D Methodology: Structured problem-solving for complex issues.
- Issue Linking: Connect issues directly to Sales Orders or Production Orders.
- Note History: Maintain a complete audit trail of notes and resolutions.
Seamless Creation & Assignment
Create issues directly from the source of the problem and assign them to the right team members instantly.
- Instant Creation: Create from Sales Orders or Production Tasks.
- Easy Assignment: Quick re-assignment to ensure ownership.
- Documentation: Attach notes and evidence directly to the record.
Ready to make corrective action improve the next outcome?
Make quality a connected part of how your Business OS learns and improves.
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